Last Updated: 28 October 2024
At Celestestate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, billing address, and shipping address when you place an order or contact us.
Business Information: For B2B clients, we may collect business name, registration details, and any other information necessary to facilitate our services.
Payment Information: We use secure third-party payment processors to handle your payment information, which may include credit card details.
How We Use Your Information
We may use your information for the following purposes:
Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping notifications.
Communication: To respond to your inquiries, provide customer support, and send important updates about your account or our services.
Marketing: With your consent, we may send you promotional materials about our products and services. You can opt out of marketing communications at any time.
Analytics: To improve our website and services based on usage data and customer feedback.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may engage third-party service providers to assist with payment processing, shipping, and marketing. These providers have access to your information only to perform their tasks on our behalf and are obligated to protect your information.
Legal Compliance: We may disclose your information if required by law or in response to legal requests.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.
Your Rights
You have the right to:
Access and Update Your Information: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email – sales@celestestate.com
Number – +91 98739 28344